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frequently asked questions

  • What kind of services do you provide?

We provide relationship therapy and couples counseling to adults (25+) who live in Massachusetts and Vermont. All services are provided online. To learn more about our specialties, please visit the Services page.

  • What do sessions cost?

Relationship/Couples Therapy Session (50 minutes) - $250*

*Longer session times are available. The cost of these sessions would be prorated based on the rate listed above. Longer sessions need to be arranged with your therapist prior to the scheduled meeting time to ensure their availability.

  • Do you have reduced-fee or sliding scale appointments available?

We offer a limited number of sliding scale appointments. At this time, all sliding scale appointment slots are full. This section will be updated when that availability changes. If you are need of counseling services at a lower cost, please take a look at our Resources page or visit to find a licensed therapist who has availability.

  • What are your hours?

Appointment times with Becs are Monday through Thursday between 10:00am and 5:30pm. If you would like to set up a consultation or appointment, the best way to contact them is by email:

Jimmy's appointments are available Monday through Wednesday between 12:00pm and 6:00pm. If you would like to set up a consultation or appointment, the best way to contact him/them is by email:

  • Do you provide LGBTQ+ affirmative therapy?

Yes! Yes! Yes! We are queer and nonbinary. We understand the importance of having a safe and affirming space, especially in therapeutic settings. ​This is a space for healing, for growing, and for connecting and reconnecting with your inner wisdom and knowing. This space is for you. 

  • How does online therapy work?

We will meet online using a version of Zoom that is HIPAA-compliant. If you have any concerns about using Zoom or have never used this platform before, please email us to set up a free video consultation that will give you an opportunity to try it out before committing to online therapy. ​

  • Why don't you accept insurance?

We firmly believe that together you and your therapist are best suited to determine the level of care, length of care and method of care that works best for you. If an insurance company is paying for sessions, they are the ones that determine length, level and method of care.  

Additionally, we believe your privacy is of utmost importance. Insurance companies regularly conduct "utilization reviews" of care they are funding. This means, a reviewer for the insurance company can access and review information from your client record including diagnoses, treatment plans, and session notes.

And lastly, insurance companies typically require a mental health diagnosis from the DSM (Diagnostic Statistical Manual of Mental Disorders) to authorize and fund your care. While a diagnosis can be helpful in tailoring care to meet your needs, there are plenty of instances where therapeutic support is needed but a person's experience and challenges cannot be categorized as a mental health disorder in the DSM. For example, you might need help in the aftermath of infidelity, or through the ending of a significant relationship or you want to explore non-monogamy with your partner. All of these represent valid reasons for seeking support from a therapist, and they also do not meet criteria for a mental health disorder. 

  • Can you help me with "x"?

Every therapist has an area that they specialize in so we can ensure that we are providing the most up-to-date, appropriate care to support you. To learn more about our specialties visit our About pages: About Becs page & About Jimmy page

Additionally, we want you to know that we only work with adults (25+), and are aligned with the LGBTQIA+ community, and provide knowledgeable, affirming care for all queer folks. We also affirm and are knowledgeable in queer relationships, non-monogamous, open, and polyamorous relationships.

If you feel like the support you need doesn't match up with our offerings and skill sets, please know there is a therapist out there for you! Take a look at our Resources page to find other websites that may be able to help connect you to services more aligned with your current needs.


  • Do you provide in-person sessions?

At this time we only offer online therapy. Being in the same physical space as your therapist may be important to you for any number of reasons and we support you finding the best fit for your journey! If you are looking for a therapist who provides in-person services, please take a look at the Resources page.

If you are curious about online therapy or want to see if it's a good fit for you, you are welcome to schedule a free virtual consultation so you can try out the platform and ask any questions you have about using this modality for therapy. To set up your free consultation, please email us with dates and times you are typically available and we will respond within 1-2 business days.

  • Do you provide support in between sessions?

Depending on availability you may be able to schedule an additional full or half session in between your regularly scheduled appointments. If additional support is needed between sessions or you are in crisis please contact The National Suicide Prevention Lifeline, 1-800-273-8255 or any of the other emergency support services listed on the Resources page.

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